SAS Change Flight Policy: Rules, Fees And How to Reschedule

When travel plans change, flexibility becomes key. Understanding the SAS change flight policy can save passengers both time and money. Scandinavian Airlines (SAS) offers a customer-oriented rescheduling framework, catering to both international and domestic flyers. In this detailed guide, we break down the core aspects of the SAS change policy so you can navigate any necessary adjustments with ease and confidence.

Understanding the SAS Change Flight Policy

The SAS change flight policy allows travelers to modify flight details under certain conditions. Whether it’s a business emergency, personal matter, or global disruption, SAS offers multiple options to adapt your itinerary.

SAS passengers can modify their bookings online, via the app, or through customer service depending on their ticket type. Changes can include:

• Altering the flight date

• Modifying destination (on select fares)

• Upgrading or downgrading cabin class

• Adding additional services (e.g., baggage, meals)

However, terms and fees may vary based on your ticket category.

Ticket Types and Eligibility for Flight Changes

SAS has different ticket fare classes—each with distinct change rules:

1. SAS Go Light

• Cheapest option.

• Non-refundable and generally non-changeable.

• In some cases, date changes may be allowed for a fee.

2. SAS Go / SAS Plus

• Offers more flexibility.

• Date and time changes allowed.

• A fare difference and change fee may apply.

3. SAS Plus Pro / SAS Business

• Fully flexible and free changes permitted.

• Ideal for business travelers who require last-minute flexibility.

Key Tip: Always double-check fare rules at the time of booking. SAS prominently displays change conditions during purchase to avoid confusion later.

How to Change Your SAS Flight Online

SAS has simplified the online modification process to enhance the traveler experience. Here’s how you can update your booking via the website or mobile app:

1. Go to the official SAS website or open the mobile app.

2. Navigate to “My Bookings”.

3. Enter your booking reference and last name.

4. Select the flight you wish to change.

5. Follow the prompts to choose a new date, destination, or flight time.

6. Pay the fare difference or change fee, if applicable.

7. Confirm and receive the updated itinerary via email.

Need Help?

If you booked via a third party (like a travel agent or online platform), you must contact them directly for modifications.

SAS Change Fees and Fare Differences

Understanding the costs involved in modifying your itinerary is crucial. The SAS change flight policy includes different types of charges:

• Change Fee: A flat fee charged depending on the fare class and route.

• Fare Difference: If your new flight is more expensive, you pay the difference.

• No Refunds: Downgrading or switching to a cheaper flight does not guarantee a refund.

Fee Examples

• SAS Go: Approx. €70–€100 per change

• SAS Plus: Often free or low cost

• SAS Business: Usually free

Note: Passengers holding EuroBonus points tickets may be subject to different rules and service charges.

Same-Day Flight Changes with SAS

Same-day flight change options depend on availability and fare class. For SAS Plus and SAS Business travelers, same-day changes are often free, depending on destination and route.

Conditions:

• Must request change at least 1 hour before the original flight

• Must switch to an earlier or later SAS-operated flight on the same day

• Same route must be maintained

This feature is particularly useful for travelers with unpredictable schedules.

Changes Due to Flight Disruptions

In the event of flight cancellations, delays, or disruptions due to weather, strikes, or operational issues, SAS proactively offers alternatives to affected passengers.

Options include:

• Rebooking to the next available SAS flight at no extra cost

• Receiving a travel voucher for future use

• Full refund (only if the airline cancels)

Travelers can usually make these changes via the SAS website or through customer service.

Change Policy for Award Tickets (EuroBonus)

EuroBonus members redeeming points for flights are also covered under the SAS change flight policy, though conditions differ:

• Changes must be made at least 24 hours before departure.

• Change fees may apply depending on the membership level (e.g., Silver, Gold, Diamond).

• Points are refunded minus applicable fees for cancellations.

COVID-19 and Flexible Booking Options

SAS has introduced additional flexibility due to COVID-19 travel restrictions. For bookings made during specific periods, change fees were waived, allowing travelers to modify their travel plans without penalty.

Check the SAS COVID-19 updates page regularly for current guidelines, as these policies may evolve.

Tips to Avoid High Change Fees

To minimize costs when changing flights with SAS:

• Book flexible fares (SAS Plus or SAS Business) if your plans might change.

• Make changes as early as possible—last-minute alterations tend to be costlier.

• Use vouchers if unsure about new travel dates; SAS often offers these as an alternative to rebooking.

• Subscribe to flight alerts to stay informed about disruptions or delays.

Contacting SAS Customer Service

If you’re unable to modify your flight online, SAS provides several ways to get assistance:

• Phone Support: Available in multiple languages and regions.

• Live Chat: Accessible through the SAS website.

• Email Support: For non-urgent inquiries.

Remember to have your booking reference, passport details, and payment method ready to expedite the process.

Conclusion: Plan Ahead with SAS Change Flight Policy in Mind

The SAS change flight policy is designed with traveler flexibility at its core. Whether you need to reschedule due to an emergency or tweak your itinerary for convenience, SAS offers a robust framework to help you adjust your plans efficiently. By understanding the fare conditions, applicable fees, and modification channels, you can make informed decisions and travel stress-free.

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