Artificial intelligence has rapidly become one of the most transformative forces in the automotive industry — not only in vehicle engineering, autonomous driving, and manufacturing, but also within dealership operations. Automotive AI refers to the use of intelligent digital systems... Read more

In today’s automotive maintenance and service landscape, the concept of a Service Business Development Centre (BDC) has grown from a nice-to-have function into a strategic engine for dealerships. When done right, a Service BDC doesn’t just book routine maintenance—it drives... Read more

In the modern dealership, the service department isn’t just a support arm—it’s a critical revenue engine and a foundation for long-term customer loyalty. Yet, many fixed‑ops teams struggle with missed opportunities: inbound service requests go unanswered, recall campaigns lag, appointment... Read more